What changes
Where the work stands today, and where it stands with Calendar.
For device companies
Three or four people per department can say yes, each in their own inbox. Your rep texts and hopes.
Your rep asks and gets back to work. The hospital answers while she is in a case, from an email if it likes.
A hospital that isn't on QuickTouch is a dead end.
The request reaches the person your rep names there by email. The hospital doesn't need to be on QuickTouch yet.
A yes lives in a text thread.
The yes lands on the account, with the attendance the hospital recorded by name.
For hospitals & ASCs
Reps arrive by text, by phone and by turning up.
One public request address and one queue, answered by the people you appoint, from their inbox.
Saying yes to a meeting feels like opening the door.
A yes here is a yes to the meeting. Your credentialing system still decides who walks in, and the rep is told so.
You can't stop the requests, only ignore them.
It is yours to switch off. A hospital can pause the whole calendar. A device company cannot.