For device companies
From the rep's day to the leadership's numbers.
CRM
Know every hospital you sell to. Without the admin hour.
- One line to log, from the screen a rep lands on. A hospital's yes lands on the account by itself.
- A surgeon keeps her record when she changes hospitals, and every affiliation carries its dates.
- Any number of reps on an account. Territories reassign in bulk, and the people affected are told.
CRMAccountsJD
AccountsMy territory
ARAnytown Regional Medical CenterVisit agreed
CVCedar Valley Medical CenterLogged today
AUAnytown University HospitalFollow up
NFNorthside Family ClinicNo visits yet
Contact moved
JSDr. Jane SmithNow at Anytown Regional Medical Center
History kept, 2016 to nowLog a line
Met Dr. Jane Smith about Sheath 7Fr
Calendar
Ask once. The person who can say yes answers.
- Your rep asks and gets back to work. The hospital answers from its queue, or from an email.
- The hospital doesn't need to be on QuickTouch yet. The request reaches the person your rep names there.
- The yes lands on the account, with the attendance the hospital recorded by name.
CalendarThis weekJD
Week of the 12th
MonTueWedThuFri8 AM10 AM12 PM2 PM4 PMCase supportCedar Valley Medical CenterIn-serviceCath labRep visitAnytown University HospitalRequestedAnytown Regional, 2:00 PMValue analysisCommittee
Visit requestCath lab
JDJane Doe, Acme MedicalTo Anytown Regional Medical Center
WhenThu 2:00 PM
AgreeSuggest a time
Agreed · Thu 2:00 PM
VAC Tracker
Know where every product stands with every committee.
- Each committee written down once: how it takes submissions, when it meets, when the packet is due.
- Every step is dated to when the committee acted, not when somebody typed it.
- Packets due soon and stalled submissions sit on every manager's board.
VAC TrackerAll submissionsJD
SubmissionsPackets due soon
Submitted
Aqua Guidewire 0.035Cedar Valley Medical CenterDated 3 Mar
Under review
Sheath 7FrAnytown Regional Medical CenterPacket due Fri
Value analysis committee
ARAnytown Regional Medical Center
Meets2nd Tuesday
Packet due10 days before
Takes submissionsThrough its portal
Clinical evidencePricingContract terms
Product Catalog
Publish a product once. Every card and every shelf reads it.
- Preference cards, collections and saved products all point at the same record.
- A recall reaches every card that names the product, whatever its lifecycle state.
- Coverage says who covers which product where, so buyers reach the right rep the first time.
Product CatalogBrowseJD
Search products
Aqua Guidewire 0.035Acme MedicalSaved
Sheath 7FrNorthwind DevicesOn preference cards
Recall noticeClosure deviceAcme MedicalSee notice
Who covers it here
JDJane DoeAcme Medical · Closure device
Contact JaneConsignment desk
See your stock on a hospital's shelf without driving out to count it.
- Where a hospital switches it on, you see your own products on its shelves, and nothing else there.
- Top-up and swap requests from every hospital arrive in one list, to accept or decline.
- Shelves below what you agreed to keep, and units nearing expiry, come to you before anyone asks.
Consignment deskAcme Medical
HospitalsRequestsNeeds attention
Only hospitals that switched it on. Only your products.
Anytown Regional Medical CenterAqua Guidewire 0.035 · 6 of 10 keptBelow what we keep
Cedar Valley Medical CenterSheath 7Fr · 12 of 12 keptOn level
Anytown University HospitalClosure device · 2 expire in 40 daysSwap window
Northside Family ClinicSheath 7Fr · 4 of 4 keptOn level
Top-up requestAnytown Regional Medical CenterAqua Guidewire 0.035 · 4 unitsAcceptDecline
For hospitals & ASCs
Rep requests, staff learning, the room and the shelf.
Vendors
Every company you work with, and what each one may do here.
- Your own list of the companies you work with. Putting a company on it tells the company nothing.
- One switch for each thing a company may do here, for the departments you choose, turned by whoever looks after that part.
- Suspend a company with a reason and a date, and everything it can do here pauses until then.
VendorsAnytown Regional Medical Center
Acme MedicalActive
Northwind DevicesSuspended
Contoso SurgicalActive
Acme MedicalSuspend
May see our groupsCath lab · OR
May assign courses to our staffCath lab only
May read our preference cardsOff
May book visitsEvery department
Northwind DevicesSuspended until Nov 1, with the reason kept.Everything it can do here is paused. On Nov 1 it all comes back as it was.
In-services & attendance
Show who was trained on what. By name.
- Invite your own people by name. Each invitation is answered on its own.
- Record who was actually in the room, by the person or by you on their behalf.
- Export the attendance for your education records. The rep's company sees the same list, by name.
In-servicesCath labJD
7FIn-service · Sheath 7FrWed 10:00 AM · run by Jane Doe, Acme Medical
InvitedBy name
MMMary MajorRN, cath lab
JRJohn RoeTech, cath lab
RMRichard MilesRN, cath labNot recorded
AMAcme Medical sees the same list, by name
Learning
Assign it, watch it done, sign it off. Prove it in one step.
- Courses and checklists, from your educators or from a company you allow, assigned by name with a due date.
- A preceptor signs each step as she watches it done, and the unit manager authorises the nurse to work on her own.
- When the inspector asks, one evidence pack shows who was required, who signed, when, and against which version.
LearningTo sign
Aqua Guidewire 0.035 · preparationChecklist · Jane Doe, RN · due in 90 daysVersion 3
Prepare the wireSigned by Mary Major · TueSigned
Flush the lineSigned by Mary Major · TueSigned
Set up the C-armNot yet · with a comment for next timeNot yet
Authorise to work on her ownUnit manager · after every step is signedAuthorise
Evidence packCath lab · last 12 monthsWho was required, who signed, when, against which version.Export
Preference Cards
The preference card, where the room can read it.
- The card lives in QuickTouch, with documents and images where the room finds them.
- Tied to the catalog's product records, so a recall shows on every card that names the product.
- The card is the hospital's. Nothing reaches a company unless you share it, by a link you can withdraw.
Preference CardsCath labJD
JSDr. Jane Smith · Diagnostic cathAnytown Regional Medical Center's card
ItemsSetupNotes
Aqua Guidewire 0.035x2
Sheath 7Frx1
Closure deviceRecall
x1
x1
Recall on Closure device
Shown on every card that names it.Surgical case log
What was actually opened in the room. Scanned, not typed.
- Each package is scanned as it is opened, even with no network. Opened and not used is one tap.
- After enough cases the card suggests what to change, and a person approves each change first.
- No patient on it. It reaches a hospital only after a business associate agreement is signed.
Case 0412OR 3 · Dr. Jane Smith
No patient on this caseOffline · catches up later
Aqua Guidewire 0.035Batch 24A1 · exp 08/2027Used
Sheath 7FrBatch 23K9 · exp 03/2027Used
Closure deviceBatch 25C2 · exp 11/2027Wasted
Micropuncture kitOn the card · not openedExpected
Receipt · Case 0412 closed3 opened · 1 wastedAgainst the card: 1 item not opened.
Inventory and consignment
What is on each shelf, and whose it is.
- Deliveries are scanned in with batch and expiry, and the room's scan takes a unit off the shelf.
- A shelf below its level lands on one list. A recalled batch is held back at once, with a pull list.
- Consigned stock is kept under each company's agreement, and what you used becomes a usage report.
InventoryCedar Valley Medical Center
Needs attentionStockConsignmentRecalls
Restock the IR suiteAqua Guidewire 0.035 · 2 left, level 6Below level
Recall · Sheath 7Fr, batch 23K93 units held back · 2 cases used this batchHeld back
Closure device2 units expire in 50 daysExpiring
Acme Medical · consignedUsed this month, ready for purchasingUsage report
Pull list · batch 23K9Store room · shelf B · 3 unitsStill on the shelf, no longer offered for a case.
For everyone on QuickTouch
What every workspace and every person on QuickTouch shares.
Analytics
See what your records already know.
- Dashboards made of sheets, built from the CRM, the catalog, product use, preference cards and case logs.
- Public Medicare and Open Payments data sits beside your own records.
- A hospital's data is its own. Nothing in a hospital's analytics is visible to a device company.
AnalyticsRegion dashboardJD
North regionTerritoryAccount
Visits agreed, by month
Your accounts and the market
Your accountsMedicare, public
Medicare and Open Payments, beside your own
Dashboard
The screen you land on, built from what you need.
- Each person picks her own widgets and columns. Nobody else sees her dashboard.
- What is waiting for you, oldest first, on the first screen you open.
- Save a layout as a template, or publish one for the whole workspace to use.
DashboardJane Doe · Acme Medical
Waiting for you3 · oldest firstAnswer John Roe about ThursdayApprove a course versionPacket due · Anytown Regional
Today and tomorrow9:00 Visit · Cedar Valley2:00 In-service · Anytown Regional
My learningAqua Guidewire 0.035 course
My colleagues
Add a widgetPackets due soonAccounts going quietLog something
Professional profile
One profile for your whole career.
- Your name and NPI are matched against the national registry, and your profile says NPI matched.
- Every line says where it came from: NPI matched, confirmed by your organization, or entered by you.
- For physicians and clinical staff, wherever they work next.
ProfileDr. Jane SmithJD
JS
Dr. Jane Smith
Interventional cardiologyNPI matchedAffiliations
Anytown Regional Medical CenterCurrent2021 to nowConfirmed by organization
Anytown University Hospital2016 to 2021NPI matched
Northside Family Clinic2014 to 2016Self-entered
Confirmed by Anytown Regional Medical Center
Organization directory
The organizations behind every procedure, in one directory.
- Your organization decides what its entry says and which of its sites it shows.
- Staff ask to join, or join by invitation or by work email domain, and land in the right place.
- A CRM account is a verified organization from the directory, so every rep means the same hospital.
OrganizationsDirectoryJD
Search organizations
HospitalsSurgery centers
ARAnytown Regional Medical CenterHospital
AUAnytown University HospitalHospital
ARHospitalVerified
Anytown Regional Medical Center
Locations
Main campusPrimary
Not shown publicly
How staff join
Request to joinBy invitationBy requestBy work email domain
Workspaces
Your organization's own space, on the same network.
- Your admins run it: members, groups, roles, and which parts are on.
- Access is built from named permissions, and a permission only ever adds.
- Every change is on the record: who, before and after, and why. Nobody can edit an entry, including us.
SettingsAcme Medical workspaceJD
MembersGroupsPermissionsModulesAudit trail
MembersInvite
MMMary MajorAdmin
JRJohn RoeManager
JDJane DoeRep
Sales managersNorth territory
Modules
CRM
Calendar
VAC Tracker
Product Catalog
Preference Cards
Analytics
Every change on the record
Who may do what · Sales managers
Reassign territories
See every account
Change billing